The STULZ Product Support Network (PSN) is a comprehensive network of factory technicians and certified service partners throughout North America. All technicians and partners are pre-qualified and certified by STULZ.
STULZ Product Support consists of four teams dedicated to post-sales support:
- Technical Support - 24/7/365 phone support for warranty, parts/labor authorization, and troubleshooting
- Field Service - Dispatch/coordination of authorized technicians for
- Start-Up, commissioning assist, preventative maintenance, break fix, onsite retrofit, and refurbishment projects
- Parts - Factory authorized part sales
- Training - Technician and owner training